Terms and Conditions

1. Acceptance of Terms

By accessing or using EMANIA's website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials
• All activities under your account are your responsibility
• You must notify us immediately of any unauthorized use of your account
• EMANIA reserves the right to terminate accounts that violate our terms

3. Orders and Payments

• All prices are listed in South African Rand (ZAR) and include VAT where applicable
• Payments are processed securely via PayFast, a South African payment gateway
• EMANIA reserves the right to refuse or cancel orders that appear suspicious or fraudulent
• Order confirmation does not guarantee availability; we will contact you if items are out of stock
• Payment must be received before order fulfillment

4. Delivery and Shipping

• Delivery times vary based on your location within South Africa
• EMANIA is not responsible for delays caused by courier services or circumstances beyond our control
• Risk of loss passes to you upon delivery to the carrier
• Customers are responsible for providing accurate delivery addresses

5. Returns and Refunds

Our return and refund policy complies with the South African Consumer Protection Act. Please review our Refund & Return Policy for complete details on eligibility, timeframes, and procedures.

6. Intellectual Property

All content on the EMANIA website, including but not limited to text, images, logos, graphics, and software, is the property of EMANIA and protected by South African and international copyright laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by South African law, EMANIA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products.

8. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

9. Modifications to Terms

EMANIA reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.